Customer Testimonials
Clean friendly environment.
Great buying experience with Myles. Always fast and friendly service dept when we bring in our Mazdas. Plus there was a puppy there!
service was great
I got exactly what i was looking for & more! Everyone was very polite, especially Maya. She was informative and thorough she made the process super easy
Myia was great to work with. Explained everything and was not a pushy salesperson. Process was smooth. Would recommend.
Rick S. was knowledgeable, provided us options, and efficient. I wish the finance department was faster, but there's only so much one person (understaffed dept) can do.
Smooth experience. Competent employees.
Richard Simons did a great job and was very helpful working with us to find a good deal on a new Mazda!
A special thanks to both Randy and Rick for making my new car purchase memorable. Thank you Rick for taking the extra time over the phone helping to ease any anxiety or concerns I had about working with sales personnel. It was our conversation that led me to Countryside Mazda to purchase a new 2026 Mazda CX 30 for my daughter. Randy thank you for working with me to secure a good deal and walk me across the finish line. I felt at ease throughout the entire journey. It was important to feel that my voice was heard and that I made ... Read More Google - Aug 31, 2026
The dealership is great, the team is also top notch!! I recommend it!! Ten out of ten!!!
Took my 2025 Mazda CX-5 Premium plus, in for oil change service was met by David Powers service manager who did the write up. The service was done quickly, and car was even washed. This dealership does not try to sell you things you don't need, maintenance is required to keep your Mazda running for many miles. The dealer experience was great, customer service was phenomenal! Highly recommend this dealership for sales and service absolutely the best!
⭐⭐⭐⭐⭐
I had an absolutely wonderful experience at Napleton’s Countryside Mazda! From the very beginning, Nicole was amazing. She was incredibly helpful, answered all of my questions, always got back to me in a timely manner, and truly made every effort to help me find the right vehicle and a great deal.
When I went into the dealership, the experience continued to be fantastic. Randle was wonderful and went above and beyond to make sure we were taken care of. A special thank you for staying late and making sure everything was handled for us!
I’m so happy with ... Read More Google - Aug 27, 2026
Very friendly and great environment. Randy was very helpful.
Recently purchased a new car here. Everyone was friendly and helpful. They provided all the information requested ahead of time and honored their price match guaranteed. Myles was friendly and answered all our questions. Would recommend this dealership if looking for a Mazda.
Salesman n was great t
Randy was very personable, knowledgeable and working with him was a great experience.
Everyone was very kind and helpful. It was a busy night there but they made sure we were taken care. Andy is great, he made sure that all my questions were answered and showed me how to use all of the technology in my new car. Very satisfied with my experience and purchase
Friendly staff knowledge staff excellent sales person clea n environment good selection of vehicles would recommend
Randy was exceptional - kind, caring patient and very professional.
Myles Hasty was our saleman. He was very helpful to my family. Very courteous and knowledgeable and answered all our concerns.
If your getting your car serviced or u have something going on with your Mazda talk to Cristian Herrera he's the best helps you out explains everything to you answers all of questions you have.
Good buying experience, they didn't use pushy sales tactics. I got the price I needed to get to buy without a major fight. No additional fees.
Normally I don't like Dealership places but this is not first time I purchased my Mazda from Napleton's Countryside Mazda. During tornado on June 10th and 11th I lost my Mazda CX-9 because 40 yards tree fell on my car. Has been towed and the news was total loss. They always very helpful, professional, not pushing you for anything you don't want it. I went there told them what happened and also told them what I would like to have if is possible. Firs was use one because of credit scores. Later they make it possible to have ... Read More Google - Aug 11, 2026
Had to visit the dealer to have a new fob programmed. Was told I'd be put in line because computer was tied up on another vehicle, would take about 4 hours. So I was directed to service and spoke with Jon Kosloske. He had me bring the car in the next day and had the fob done on under 40 minutes. After dealing with numerous service advisors over the years, this was by far the best service I've been provided. Jon's got the service thing down, really appreciated it
Had an amazing experience. Ralph was particularly helpful
ROBERTTTTT WAS AMAZING!!!!!
Excellent, professional service was provided. Every step of the way from the first exploratory phone call to the sales rep to the business office. The person who went over and above what you might expect when buying a car was Brittany K who answered every question thoroughly and thoughtfully and took time to explain the workings of the new car , the different safety features, and she even helped me register for the Mazda App. Superior in every way!
My wife and I purchased a 2026 CX 50 Turbo from Rick. He was fantastic and very thorough. Stayed after hours to get the car ready since all of the porters had gone home. Napletons had the best deal on the vehicle between all of the other dealers I communicated with online. The internet person Nicole was honest and answered all questions along with sending me the dealer sheet I requested prior to our arrival. The finance manager Harvey also stayed late and answered all questions. I would buy from them again.
My wife and I purchased a 2026 CX 50 Turbo from Rick. He was fantastic and very thorough. Stayed after hours to get the car ready since all of the porters had gone home. Napletons had the best deal on the vehicle between all of the other dealers I communicated with online. The internet person Nicole was honest and answered all questions along with sending me the dealer sheet I requested prior to our arrival. The finance manager Harvey also stayed late and answered all questions. I would buy from them again.
I bought the car in the showroom. Rick Simons was the salesman that showed me the car. We got a test drive, too. Great experience! I really enjoy my new car.
We have been helped by Robert, a great service, I recommend it
Received the vehicle that i wanted with the hitch included!!
I had an outstanding experience at the Mazda dealership from start to finish. The staff was professional, friendly, and genuinely cared about helping me find the right vehicle without any pressure. They answered all of my questions, made the entire process smooth and stress-free, and went above and beyond to make sure I was satisfied. I truly appreciate their honesty, excellent customer service, and attention to detail. I highly recommend this dealership to anyone looking for a great car-buying experience. I’ll definitely be back for future purchases and service! Thank you Robert
I had an amazing experience purchasing a vehicle from Robert.very helpful so nice and honest
Brittany was super helpful and fun to have showing me cars!!! Super knowledgeable and pleasant to work with!!
My experience visiting this establishment was spectacular!! The staff were all friendly and welcoming as a first time buyer & driver!. Myles Hasty is a great sales consultant; not only did he take care of me but also my family who went with me (we were a party of 5)! He is very knowledgeable and patient, answering every question I had in full detail. Also, Nicole Diaz took care of me too. She is also very knowledgeable, and I instantly trusted her. Definitely recommend to everyone!!!
Great Service. Rick Simmons made the whole car buying experience easy and stress free.
Got my very first brand new car for them.It was a wonderful experience
Went into the dealership with my daughter because she was ready to get her first car. We were met at the door by Robert Cruz and from that point on, we had an amazing experience. Robert was so patient, engaging and made the act of buying a car fun! My daughter wasn’t quite ready to commit so we left but Robert stayed in touch via text and when she decided she was ready, Robert came in on his day off to finish the sale. This is going above and beyond a job description! Then we met Leo Velasquez to ... Read More Google - Jul 18, 2026
Cruz was really helpful and made the process very easy !
Miles was the best I would recommend him to anybody he had a sense of humor and was very nice and friendly he explained everything to me in details that I could understand anyone out of his way to make sure that I was happy
Had a great experience here and Britney is super helpful and professional!!!
Robert Cruz is an awesome guy!!
I had a great experience at this dealership from start to finish. I purchased a new vehicle and Randy in sales was transparent and actually listened to me. The entire team at Countryside Mazda were awesome from Randy to the sales and finance managers. They made my purchase super easy and time efficient. I will definitely be back in the future and recommend this dealership if you want to work with honest and knowledgeable people. Thank you!!
Myles and Leo were both amazing! Great customer service. Both were caring, super helpful, and patient.
Andrew J is the best. Thanks for the great service!
Rick was awesome and really helpful. He took his time with us and not just treated us as a buyer by but family. One of the best car buying experience I have had in my life.
Everyone i talked to was very friendly. Sales man was great to work with, no pressuring, lots of options. Did what he could to get me a great deal. They went above and beyond what they had to, left something in vehicle and they shipped back to me. Great experience buying from them. Greatly appreciated.
Very nice guy 👍
Great customer service, they have a room for kids. ANDREW JAKUBCZAK And HARVEY SUGA. Were amazing. I asked many questions, sometimes twice, and I never felt I was too much or that they were out of patience. Thank you!!!!
Rick was great! He took the time to show me the CX-50 and made the whole experience enjoyable. Once I decided on the model along with interior and exterior color, he went and picked it up from a sister location. He even came in on his day off to deliver the car because it was the only day I was available during the week. The level of dedication and customer service really meant a lot. I truly appreciate everything Rick did to make the process so easy.
Richard was great, he was able to assist me. He took the time to explain the process! He is certainly knowledgeable in the topic of cars!
I went in knowing what model of Mazda I was looking for, and I had Brittany help me. And she was super helpful. I did look at other dealerships and ended coming back to her she made me feel so welcomed and heard. She wasn’t pushy about anything. She was overall amazing. Best experience ever. Definitely would recommend going to her.
My family and I just purchased my new 2020 Ford Escape SE Sport from here and had a wonderful experience! After not receiving the best care and service from another dealership, we were refreshed when we entered into this Mazda dealership and met our salesman, Robert Cruz. Robert was incredibly helpful in making sure my family and I loved the car we ended up with. He was very personable and kind to every one of us. Thank you to everyone who we encountered while we were there, as they were all very kind, welcoming, and supportive. Overall, we had a very ... Read More Google - Jun 28, 2026
Wonderful experience thank you Rick Simons! Love my vehicle!
Great overall experience from test drive to financing. All employees were professional, friendly and our salesmen, Rob, made the car purchasing fun and easy.
Robert and Leo were awesome to work with. They made everything go by smooth. The whole process was easy and pleasant!
Originally helped out by Myles but Leo ended up taking over and I couldn’t be happier. Leo was professional, realistic, and understanding about our car and payments we were looking for. He helped us out beyond our expectations and I would recommend asking for Leo every time. 10/10 experience and satisfaction!!
Thanks to Leo in finance at Napleton Mazda in Countryside for his customer service! He went above and beyond for my son and I and worked with us all the way through to ensure we were taken care of. People like him make it worth while when purchasing a car. Thanks again!
I had an outstanding experience purchasing my new Mazda Miata RF from this dealership. From start to finish, the process was smooth, professional, and completely stress-free.
The sales team was knowledgeable, transparent, and respectful throughout the entire transaction. There were no high-pressure sales tactics, and they took the time to answer all of my questions and work with me to get a deal I was comfortable with. When it came time to finalize everything, they followed through on their promises and even went above and beyond to make the deal better than expected.
Buying a car can sometimes be exhausting, ... Read More Google - Jun 18, 2026
Napleton Honda of Morton Grove did an excellent job in diagnosing the issue I was having with the hybrid system—the sensor. Lili Welker, my service advisor, was very professional and accommodating and issued me a loaner for the duration of the servicing.
I Love Lili!!! 🫶🏽 Thank you so much for taking care of me and my car! You and your team did a great! Job! 🔥🔥🔥🔥 I truly appreciate you!!! 🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽♥️♥️♥️♥️
I recently had my Honda HRV serviced and couldn’t be more satisfied with the experience. The Service Advisor Tim Meyer was professional, knowledgeable, and very accommodating during the maintenance. I felt confident knowing my car just hit 50K miles was inspected carefully and is operating safely and efficiently. I highly recommend to look for Tim Meyer of Honda Service at Dempster St., Morton Grove, Illinois to anyone for reliable car maintenance service. Thank you Honda Napleton.
The people of Countryside Mazda are helpful friendly that made our purchase experience easy.
Had a wonderful experience here buying a used Hyundai santa fe. Would recommend nivole to talk with and Andrew to buy with to anyone.
Wanted to upgrade to a bigger car and found a Mazda CX5 that caught my attention. Came to test drive it and was sold immediately. Britney, the sales person took care of me and was able to get a good deal then when it came time to discuss paperwork and numbers, Leo Vazquez did an awesome job of securing me a better deal with a lower interest rate!! Thank you guys so much, make sure to purchase your next vehicle from them, you won’t regret it!
Great experience. Reasonable pricing, vehical was as advertised and the staff were outstanding.
Myles was great to work with. He helped me find the perfect car to fit my financial and personal needs. Second car I bought from countryside mazda and definitely not my last
Myles went above and beyond for our family!
Very good!
Best service we have EVER received at a dealership!
Brittany, Bill and Harvey were great! They worked together to get me the best possible deal on the vehicle I really wanted. I would definitely go back! The Mazda CX-50 Hybrid is an awesome car and I’m already loving it. Thank you guys for everything!
I did not feel pressured or rushed. Robert is great
I highly recommend anyone who needs their car maintenance or service to be done at the Honda Showroom location in Napleton Morton Grove. The customer service was excellent. Specifically Timothy M, who was very helpful and friendly and answered all of my questions.
I would like to thank my service advisor Rafael you’re the best thank you so much.
(Translated by Google) Very satisfied with her work. (Original) Muy satisfecha con su trabajo .
LOOK FOR ROBERT CRUZ!!!! He sold me my first car!!!! So nice and BEST SELLERRR! THANK YOU ROBERT! - Briana
Robert and Ken were great, super friendly and understanding, not your typical salesmen, 100% recommend! Thank you!
Amazing dealership! Ralph was super helpful and extremely knowledgeable! He made the whole buying process super easy! He informed me on everything and was super patient with me. 100% recommend you go with him if you are looking at buying a car at this dealership.