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Napleton's Countryside Mazda Testimonials A sincere THANK YOU to all our favorite customers!
The best part of this review is I didn't buy a car but Mr Simmons called me this morning to see if I wanted to buy a car and I informed him that I already did yesterday with that being said we had a little discussion and he was willing to listen he was very helpful and I was very impressed on the way he handled my questions and my thoughts and I just need to say I am happy with my Mazda and I'm happy with the service that I got from Mr Sir Simmons in a phone call today
I had an excellent experience with Napleton's Countryside Mazda from the start of the new car buying process until the end. They were agreeable and prompt in our email exchanges around pricing (in contrast to many of the other dealerships that I worked with). I never had to ask for something twice. My experience on the day of the purchase was altogether positive too. Ralph was patient and knowledgeable as I grilled him with several questions during and after the test drive. Harvey facilitated a smooth finance office experience as well. I never felt pressured. I'd label this dealership one of those rare "straight shooters" and highly recommend.
If your next vehicle is going to be a Mazda, believe me…this is only dealership you need to go to! We just purchased a very fair and competitive priced, Certified Pre-Owner 2023 CX5, and we could not be happier! Thanks to: Randy the salesman, Rudy the manager and Matt & Harvey the paperwork guys. All of them, were friendly, professional and helpful. I highly recommend Napleton Countryside Mazda!
It was a great experience i love the track 10/10
I recently leased a new car here with the help of Myles, and he was amazing! He was thorough, patient, and never made me feel pressured. He even stayed until 10pm to answer all my questions and make sure I drove off the lot happy with my new car. Thanks again, Myles! Highly recommend him for a smooth, stress-free experience. And a big thank you to Harvey for making the financing process quick and easy! He was so nice and helpful throughout.
I just got my 3rd car from Napleton's Countryside Mazda. I’ve always had great service here, but working with Rick Simons was a stellar experience from start to finish. I wish I could give him 10 stars!⭐️🎖️🏆🏆🏆🎖️⭐️ He was so patient through all my visits, always around to answer my endless questions and walking me through every detail until I felt completely confident. 😎😎😎😎 He promised me the red CX-70 was pure luxury, and he was spot on—it’s stunning and drives like a dream. 😍😍😍 Best of all, at 9:30 PM—an hour and a half past closing—he was still offering to sit in the car with me to set up all my tech and walk through every feature. Rick’s honesty and level of care are truly rare to find—he's a real gem! 💎💎Thank you so much, Rick! 💖
I had an amazing experience working with Rick! He was professional, friendly, patient, and incredibly helpful throughout the entire car buying process. Rick went above and beyond to make sure I was happy with my purchase. I truly appreciate his outstanding customer service and highly recommend him to anyone looking to buy a car. Thank you, Rick, for such a great experience!
This was by far the best experience I’ve had at a car dealership. Thank you Randy!
Myles Hasty did a great job selling us a car. We went through multiple dealership engagements and Myles stood out as the most professional, clear and responsive in virtual communication and showed expected level of respect to us as customers during the in-person visit and ultimate sales closure. It was a pleasure doing business here.
I recently had an issue with a repair order in the service department. The issue arose while I was navigating a very difficult personal matter. I want to thank and commend the store’s leadership for resolving the issue fairly and quickly and treating me with such compassion and empathy. A+ customer experience.
Thank you to the Napleton's team in Countryside. Anthony, Randy, Maya, Rudy, and Matt. I hope i got all the names of those who helped me with my car purchase. They were extremely helpful and accommodating. I appreciate all of you.
Welcome to Napleton's Countryside Mazda
At Napleton's Countryside Mazda, we are devoted to providing our customers an easy, transparent buying experience. With nearly 90 years of experience, the Napleton name has been renowned for its unparalleled excellence in the automotive industry. As a large family-owned dealer group, our approach to business is driven by a strong sense of support and community.
Napleton's Countryside Mazda Countryside, IL
6060 LaGrange Rd, Countryside, IL 60525
Hours
Sales
- Monday - Friday: 9:00 AM - 8:00 PM
- Saturday: 9:00 AM - 6:00 PM
Service
- Monday - Friday: 7:00 AM - 6:00 PM
- Saturday: 7:00 AM - 5:00 PM